Renovate America

Renovate America

Product Design

Led the transformation of Renovate America's HERO Program from a B2B to a B2C model, redesigning the core user experience to better serve homeowners seeking clean energy financing. Redesigned core business drivers, including financing applications and contractor search features.

45%
Increase in completion rate
60%
Reduction in onboarding time
35%
Improvement in satisfaction

Description

The HERO Program represented a groundbreaking approach to financing energy-efficient and renewable energy home improvements. The goal was to remove financial barriers to energy-efficient home upgrades.

Designs

Clean energy project financing application
Clean energy project financing application
Transitioned entire application to a mobile friendly interface
Transitioned entire application to a mobile friendly interface
Enabled contractors to complete application during home visit
Enabled contractors to complete application during home visit
Identity verification
Identity verification
Adding other property owners
Adding other property owners
Received immediate financing determination
Received immediate financing determination