Meta Quest Privacy
As part of Meta's Reality Labs design team, I led design initiatives to make mixed reality headsets safer and more family-friendly. The challenge was to balance freedom and immersion in MR with clear guardrails for safety, privacy, and parental control—ensuring trust for families using Meta Quest devices.
The Challenge
Understanding the key problems that needed to be solved
Parents' Concerns
Families wanted to enjoy MR but worried about children encountering inappropriate content or spending too much unsupervised time in VR.
Complexity of Controls
Existing safety tools felt fragmented, requiring too many steps to manage effectively.
User Trust
Without clear, accessible safety and privacy settings, adoption among families would be limited.
My Approach
The design process and methodology that guided this project
User Research
Conducted research with parents and young users to map pain points in supervision and privacy.
Cross-functional Collaboration
Worked with engineering, policy, legal, and product teams to ensure compliance and ease of use.
Intuitive Design
Designed simple, intuitive controls embedded directly into the headset experience.
Family-First Framework
Advocated for safety features that scale with a child's age and parents' preferences.
Results and Impact
The specific features and solutions designed and delivered
Parent-managed Accounts
Gave parents the ability to create supervised accounts with flexible permissions.
Content Controls
Parents can approve apps individually, block specific titles, and filter by rating.
Screen Time Limits
Built-in time management tools to encourage healthy usage patterns.
Privacy Settings
Clearer defaults and in-context explanations for data sharing and visibility.
Education Surfaces
Contextual tips guiding parents on how to configure safety features effectively.
Key Insight
This project reinforced that trust is a design outcome—not just a policy requirement. By embedding safety and privacy into the core experience, we lowered barriers for families, enabling MR to be a shared, positive space rather than a risky or isolated one.
Designs
